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I’m not single, but I love the sound of your holidays - can I still come on my own?
Yes! Our trips are based on the belief that some people miss out on doing activities they love, and trying new activities, because none of their friends, partners, wives & husbands will join them. Adventura puts an end to this- you never need miss out again.
Do I need to have a certain level of fitness to go on one of your breaks?
If the only exercise you do is reaching for the remote control and your 7th slice of takeaway pizza then we doubt our breaks are for you. Being an activity based organisation a certain level of fitness is helpful but this is more a recommendation then a requirement. We would hate for anyone to have a bad experience because their fitness is holding them back.
I have special dietary requirements - will these be catered for?
It goes without saying that any vegetarians will of course be catered for, however if your dietary requirements go beyond this then please let us know. If it is a substantial allergy (no dairy, celiac, no wheat) or if you are vegan the hotel may not be able to offer you a wide variety of meals so we recommend you bring some staple bits of food to supplement your meals.
Do you provide the necessary insurance for your trips?
No. We don’t provide insurance on our trips- it is imperative that you have the necessary cover before your break starts otherwise you might not be able to take part in certain activities once you arrive. On our skiing holidays our hosts will ask you for a copy of your insurance documents on the day of arrival.
What is the Early Bird Saver?
When we put a new holiday live on our website we sometimes attach the Early Bird Saver. This means that the price showing is the discounted price for all those booking early. On average 6 weeks before the event is due to take place we will take the Early Bird Saver off and the price will increase by an average of 20% so it is definitely worthwhile booking in advance.
What size groups do you take on your breaks?
This varies from trip to trip. With our summer breaks the group size can vary from 10 to 20 people. On our winter breaks, most notably skiing, the groups are a little larger and can be as big as 30 people. Please be aware that on certain breaks the activity works better in a smaller group, for instance diving, and so we may take under 10 people so that you get the best instruction possible.
How does the rooming allocation work?
We always allocate a certain amount of twin rooms and single rooms on all of our breaks. If you book a twin room we will place you with someone of the same sex and we always endeavour to put people of similar age together. Please be aware that the single room option tends to sell out first and so if you do not want to share don’t hang about - get booking!
If I arrive at the hotel and am not happy with something, what should I do?
Say something! If there is anything you are unhappy with on arriving at the hotel, or during your stay, say something to your Adventura host. We cannot do anything if we don’t know anything is wrong. Our hosts are there to help, there is no point waiting until you are back at home to voice your concerns- we cannot rectify anything after your trip.
How can I leave feedback on the trip I have recently been on?
After every trip we run, whether it’s an activity day or a week long break, we send out an email feedback survey. If you would like to email feedback to us directly, please do so at feedback (at) adventura (dot) com. We appreciate all feedback, comments and suggestions- without these we cannot improve what we do. However due to the volume of surveys we send out it is not always possible to reply to each and every one of you. Please, rest assured, we have listened to everything you have said and we value your opinion.
What age do I need to be to go on an Adventura trip?
In our experience a cross section of people from all walks of life and all ages makes the best mix for one of our trips. Our groups come with an open mind ready to mix and socialise with as many new people and to embrace as many new experiences as possible. You'll have the experience of meeting and making new friends from all age groups. Our experienced travel consultants can direct you towards your perfect holiday dependent on age group should you wish.
Skiing Questions:
I'm a very experienced skier/complete beginner. Will there by anyone of my standard to ski with?
Most of our trips, unless otherwise stated, are suitable for a range of skiing abilities. We usually have several expert skiers, lots of intermediates and a smattering of beginners. Everyone should have people to ski with.
If a trip is particularly well suited to beginners or intermediates, for example, we will say so.
What equipment do I need for a skiing trip?
As a minimum you will generally need a ski jacket, ski trousers, a hat, gloves and sunglasses. Goggles, thermal underwear, fleeces and suncream are also useful. Skis/board and boots can always be hired. Many people choose to bring their own boots and some people bring skis too (normally subject to a supplement payable to the airline).
How do you assess people's level when you sort them into groups to ski with?
We will send you a questionnaire before you depart to sort people into the following categories for people to ski with. We limit groups to a maximum of ten skiers.
Level 1 - Absolute beginner never been on skis/board
Level 2 - Greens and easy blues still using snow plough (typically 1 or 2 weeks skiing)
Level 3 - Blues and easy reds starting to ski parallel (typically 2 or 3 weeks skiing)
Level 4 - You are quite happy to ski parallel on all blue runs at a reasonable speed and happy to tackle easy red runs (typically 3 to 10 weeks skiing)
Level 5 - You are confident to ski parallel at a steady pace on all red runs whatever the conditions and easy black runs. Tackling blacks, moguls or going off piste is tricky (typically a minimum of 7 weeks skiing)
Level 6 - You are confident to ski parallel at a good pace on red runs, and can tackle bumpy blacks and off piste. You need to ski cautiously on steep moguls or off-piste (typically a minimum of 9 weeks skiing)
Level 7 - You are confident to ski parallel at high speed on red runs, and confidently tackle bumpy blacks and off piste. You need to pick the route carefully off piste and on steep moguls. You have skied for a minimum of 10 weeks and can ski most places quite happily.
Level 8 - You are confident to ski at high speed on blacks whatever the conditions, on moguls whatever size and off piste in all snow conditions. You can ski anywhere but now want real challenges; steeper slopes, deeper snow, bigger moguls and higher speeds. You've lost count of how many weeks skiing you've done.
Do I have to pay to take skis with me on the plane?
Generally yes. The trend is for all the airlines to charge for transporting skis and snowboards.
Most airlines now charge between £15 and £20 each way to travel with skis or snowboards. We will normally make this clear on your itinerary, please check with us if you are unsure.
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